Frequently Asked Questions
Everything you need to know about your POPFLEX® gear.
What is the status of my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also log into your POPFLEX® account to view your order history and real-time shipping updates.
What is your return policy?
We want you to love your gear! We accept returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery. Please note that certain items like water bottles and final sale products are non-returnable.
How do I care for my activewear?
To keep your pieces looking new, we recommend machine washing on a cold, gentle cycle with like colors. Avoid fabric softeners and bleach, and always hang to dry to preserve the elasticity and fabric integrity.
Do you ship internationally?
Yes, we ship to most countries worldwide! International shipping rates and delivery times vary by location and will be calculated at checkout. Please be aware that customs duties may apply depending on your country.
How do I find my size?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit in our compression fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Sezzle.